Naughty fort emergencies children is the key
Source： Release Time：2025-05-19 Pageviews：0
Naughty fort emergencies children is the key1, naughty fort, appear problem, take care of the children, send their children first (no matter what reason), if other children in the children problem occurred, in the kids at the same time focus on "who" can't let it go.
2, timely apologize to parents: "I'm sorry, is our work does not reach the designated position, make your children......"
3, if the parents can understand us, no additional requirements, we have to thank the parents: "thank you for understanding and support of our work".
4, if the child injury, the staff handled immediately "injury", if necessary call director or manager accompanied to the hospital.
5, if the parents request employees could not reply, not solve, to the manner ground say: "I'm sorry, I can't do the Lord, I give you call the director (manager), please wait a moment".
6, remember: no matter how bad the customer attitude, a more emotional, we have to just hold your horses, say "sorry" said more good things;
Don't and it is with the customer.
Whether the customer is right or wrong, as long as we here consumption is right.
Enough we are always in front of customers, is wrong!
7, simply say: out of the question, first apology, not between right and wrong, and customers don't shirk responsibility, immediately to the superior reflect, in the superior to more can't argue with the customer, after simple narrative after the incident don't participate in, waiting for the superior processing.
8, even if again big of injustice and not against the customer, if the quarrel with the customer, even if the employees don't quit because of this, should also be responsible for it, accept the punishment of the company.
Naughty fort use items
1, naughty fort facilities is only for 3 to 12 years old children use;
2, entering the naughty castle facilities do not take sharp objects, avoid scratches in the process of game body;
3, in use process, the guardian should remind children not to crowded shoved inside facilities, avoid accident harm accident;
4 only protection, establishment of the Seine, prohibit to climb;
5, regularly check the internal parts of the facilities, to see whether there is a screw loose, such as safety hidden, if unable to solve the problems, please refer to the installation unit repair service.
